Help & Support Center

Need help with your booking, cancellation refunds, or reward points? We are here to assist 24/7.

Frequently Asked Questions

You can cancel upcoming trips directly from your dashboard up to 24 hours before check-in to receive full payment refund.

For every dollar spent on StaySphere, you earn 10 points. Leaving reviews awards 50 points. You can check your rewards status on the client panel.

Some room types allow pay-later options during reservation. Review individual room description cards before checkout.

Send Support Ticket

Can't find your answer in our FAQs? Drop us a ticket directly and we'll reply under 2 hours.